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FAQ

WHAT DISCOUNT DO YOU OFFER MILITARY?

Brooklyn Bedding offers an everyday discount to all eligible military—applicable to all purchases, both online and in-store. Other promotions may apply during holiday periods.


WHO IS ELIGIBLE?

Brooklyn Bedding has partnered with ID.me, an advanced digital identity company that provides an online credential to military members, past and present to access exclusive offers and benefits.


ID.me defines “Military” as follows:

  • Active Duty
  • National Guard
  • Reserves
  • Veterans
  • Retirees
  • Military Spouses
  • Surviving Spouses
  • Immediate Military Family Members

A full list of eligible persons can be found here.


HOW IS MY DISCOUNT APPLIED?

You can shop BrooklynBedding.com or any of our Brooklyn Bedding stores, select your products, then verify your eligibility during the shopping process using the appropriate Military discount button on the checkout page. Once your eligibility is confirmed, the discount will automatically apply to your entire shopping cart.


HOW DO I VERIFY MY STATUS TO RECEIVE MY DISCOUNT?

If not instantly verified, ID.me will compare the information provided in the uploaded document(s) against the information entered in the verification form. To ensure a speedy and successful verification, please pay attention to how you enter your information on the form so that it will match what is seen on the document(s). For example, enter your first and last name on the form as it appears on your military document(s).


If your last name has changed since your military document was issued, please upload a government-issued document along with your military document that shows your current last name.


WHAT KIND OF DOCUMENT(S) DO I UPLOAD IF ASKED?

You’ll need to upload military-issued documentation that shows your:

  • First Name
  • Last Name
  • Branch of Service
  • Current Military Status


A hint about choosing your military status: please select the status that is most accurately represented by your documentation. Please be sure to redact any details not needed for identification purposes.

HOW LONG DOES IT TAKE TO VERIFY MY MILITARY STATUS?

It depends on the verification option you choose. Sometimes, you will be verified in just a few minutes; if a manual review of your document is needed, it may take longer.


Once ID.me has reviewed your documentation, you will receive an email indicating whether or not your status was verified, and guidance for next steps if verification was unsuccessful.


MY MILITARY STATUS (OR BRANCH) IS NOT AN OPTION. WHAT DO I SELECT?

If your military status (or branch) is not listed as an option to select on the verification form, then you are not eligible for the offer.


MY SPONSOR IS DECEASED. AM I ELIGIBLE?

Surviving spouses are eligible for the Military discount. If you are unable to verify eligibility using ID.me, please contact Brooklyn Bedding customer service, toll free at 1.623.624.1222, for assistance.


IS MY INFORMATION SECURE?

ID.me protects all sensitive data with stronger encryption than many financial institutions. Additionally, we are one of only three companies certified by the U.S. Government to enable citizens to access sensitive information from federal agencies. Please view our FICAM Certification Status, Kantara Trust Status, and our Privacy Policy for more information.


Data security is our number one priority. We do not share information with third parties without our members' explicit permission. You decide whether or not you wish to release that information or to keep it private on a case-by-case basis.


If you have any specific questions regarding the security and/or privacy of your information, please contact our Member Support team and we would be happy to discuss your concerns.


I HAVE VERIFICATION QUESTIONS THAT AREN’T COVERED HERE. CAN YOU HELP ME?

Yes, you can contact ID.me Support here.


IS THE MILITARY DISCOUNT AVAILABLE IN BROOKLYN BEDDING STORES AS WELL AS ONLINE?

Yes, the Military discount is applied at checkout when shopping in our showrooms. For security and privacy reasons, Brooklyn Bedding stores can only verify military identification documents in person at an authorized retail store. You may present your credentials at the time of purchase, or work with an in-store associate to digitally verify your eligibility using ID.me.


CAN I COMBINE THE MILITARY DISCOUNT WITH ANY OTHER OFFER?

The Military discount cannot be combined with any other promotional codes and cannot be applied to gift card purchases.

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